Patient satisfaction will help you…

• Improve patient loyalty
• Increase referrals
• Increase profit
• Negotiate more effectively with other healthcare providers
• Benchmark your practice for successful goal setting

All patients who visit your urgent care have the opportunity to provide feedback regarding their visit.  They receive an email from HealthPoint Marketing inviting them to complete an online survey.  At the end of each month, the data is tabulated and analyzed by HealthPoint and you receive an insightful and actionable report.  Ongoing monthly research details what you’re doing well, where you can improve, and what opportunities your urgent care practice has.  HealthPoint’s professional market researchers will provide a monthly consultation to discuss the results and how you can use the insights successfully in your practice.